NH Dresden Neustadt

The hotel was excellent in terms of both location and staff. Its location was very convenient, being close to the city center and only a 2-minute walk from a tram station, making it easy and quick to reach the center by tram. The staff were very friendly, kind, and helpful. We booked our room through Booking.com, but half an hour before arriving, we noticed via the Booking app that the booking staff had mistakenly changed our reservation from 2 days to 1 month. Booking's customer service was unresponsive at the time, neither replying to messages nor answering calls. Thankfully, the hotel staff resolved the issue for us. The breakfast at the hotel was excellent in terms of taste, quality, and variety. There’s also a McDonald's right across from the hotel for an additional dining option. The room sizes were large, spacious, clean, and furnished with comfortable furniture. The cleanliness extended to the entire hotel, which was beautifully designed and well-maintained.

Very helpful staff, comfortable beds and linen, quite spacy room, good location (walking distance: main monuments 40 min., train station Neustadt 15 min., tram stop 5 min), breakfasts, kettle (you can ask for it at the reception) and small fridge in the room, free parking places along streets nearby. I traveled with family so connected rooms were very good solution.

The hotel is situated a 20-minute walk from the centre. It was clean, and the hotel bar was open till late. The rooms are relatively big, were clean and the beds were comfy. The hotel staff was friendly. Breakfast was tasty and provided a lot of choice. There is a grocery self-service shelf at the reception, providing a lot of choice. A great idea substituting a minibar (which is usu. expensive).

The room size was fantastic, staff were great and overall hotel felt clean and spacious.

Location (close to tramp station and airport is 10min drive), value for money, amazing staff, great breakfast, good facilities