NH Dresden Neustadt

The hotel was excellent in terms of both location and staff. Its location was very convenient, being close to the city center and only a 2-minute walk from a tram station, making it easy and quick to reach the center by tram. The staff were very friendly, kind, and helpful. We booked our room through Booking.com, but half an hour before arriving, we noticed via the Booking app that the booking staff had mistakenly changed our reservation from 2 days to 1 month. Booking's customer service was unresponsive at the time, neither replying to messages nor answering calls. Thankfully, the hotel staff resolved the issue for us. The breakfast at the hotel was excellent in terms of taste, quality, and variety. There’s also a McDonald's right across from the hotel for an additional dining option. The room sizes were large, spacious, clean, and furnished with comfortable furniture. The cleanliness extended to the entire hotel, which was beautifully designed and well-maintained.

The hotel is situated a 20-minute walk from the centre. It was clean, and the hotel bar was open till late. The rooms are relatively big, were clean and the beds were comfy. The hotel staff was friendly. Breakfast was tasty and provided a lot of choice. There is a grocery self-service shelf at the reception, providing a lot of choice. A great idea substituting a minibar (which is usu. expensive).

The room size was fantastic, staff were great and overall hotel felt clean and spacious.

The hotel was very clean. The reception had little treats like cookies and water for the guests, which was a nice touch. The bus stop was about a 3 minute walk and it could take you to the haupbahnof easily. Tthere was a McDonalds right in front for a quick snack.

Comfortable modern hotel. Good facilities. Excellent breakfast and good dinner.